Frequently Asked Questions

Do I need graphic design experience to use the template?

No. The design’s heavy lifting has already been completed by us. The template is ready to be used as is – all you need to do is add your custom text and/or images with on Canva. If you can edit a word document and utilize drag-and-drop features, you can edit our templates. Of course, you are also free to flex your design skills using our layout as a starting point!

Do I need to purchase any special graphics tools to edit the template?

No. You do not need to pay for any additional software, program, or app. Our editable template files require you to sign up for an account with a third-party content editor, such as Canva. The free version of the account is all you need.

What is Canva?

Canva is a user-friendly graphic design tool that is used to create some of our templates. The free version of the account is all you need to use to edit our templates.

Can I edit on my phone and/or tablet?

Yes. Templates can be edited on mobile devices, tablets, desktops, and laptops. Desktop and laptop are recommended for best user experience.

Can I edit the template without downloading the Canva app?

Yes. The template can be edited on both the Canva website and app. It’s a matter of preference. If you choose to edit on a mobile device, the app may provide a better user experience.

Can I try the template before purchase?

Yes. We provide a free demo to our editable template and encourage you to test it prior to purchase. Although the demo is watermarked with limited design and printing functionalities, it enables you to make text edits and add images so that you can see whether the template suits your needs.

The demo link can be found in the product description of each posting.

How do I edit the template?

Please visit our tutorial page, which contains step-by-step instructions to guide you through the process. Contact us if you need further assistance.

What can be customized on the template?

Using Canva, you can edit text; change colors and fonts; drag and drop photos and logos; and add, delete, resize, or reposition fields.

Can I reuse the template?

Yes. You can use the template as many times as you want, as long as you stay within the file’s scope of use specified in each posting.

Can I use the template for my business?

Yes. You can use the final file (the version that has been customized by you) for business. For example, if you purchased a gift certificate template from our shop, you may distribute the final file to your customers in both digital and/or print format. However, you cannot resell the template as is. The editable template, in whole or in part, may not be reproduced, distributed, forwarded, shared, uploaded to a database, or resold.